Privacy Policy.
1. Introduction
Welcome to Quinckle (“we”, “us”, “our”). We operate a platform that enables users to discover restaurants, book tables, pre-order food, place dine-in orders via QR, and leave verified reviews.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use Quinckle via app, web, or QR session. By using Quinckle, you consent to the practices described in this policy.
2. Governing Law
This Privacy Policy is governed by and compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws of India.
3. Data Categories
3.1. Account Info
Name, Email address, Phone number, and secure authentication tokens.
3.2. Location
Approximate location for discovery and precise location for session verification.
3.3. Order Narrative
Restaurant visited, table details, party size, and past order narratives.
3.4. Session Metadata
Temporary Session ID, Table number, and Device identifiers for QR flows.
7. Data Retention
Account data
Payment records
Guest QR sessions
Verified Reviews
8. Data Sharing
We share data with restaurant partners, payment processors (Razorpay), and infrastructure providers. We do not sell personal data to third parties.
9. Security
Encryption at rest (AES-256), tokenized sessions, and Cloudflare WAF protection.
10. User Rights
Full access, correction, portability, and deletion rights under DPDP Act framework.
11. Children
Services are not intended for users under 18 years of age.
14. Global
Processed via secure global infrastructure with strict localized safeguards.
Grievance Officer
For any privacy related inquiries or grievances, please reach out directly at compliance@quinckle.com.